Personal contact details

Are my contact details made publicly available?

Your personal contact details are not made publicly available. Initial contact by a prospect is made via the contact form in your listing and is then conducted solely via Flatfox Messenger. Your details are used exclusively for the purposes of two-factor authentication and serve as an additional layer of security for protecting your account and the platform.

Why should I use Flatfox Messenger instead of email or my personal phone number?

We recommend that you use Flatfox Messenger for all communication. This helps you avoid an influx of contact requests to your phone or email and ensures that all your requests are stored clearly and centrally in Flatfox Messenger. It is also advisable to share personal contact details only after you get to know the other person better. So, Flatfox Messenger offers a convenient and efficient way of establishing contact with your next tenants.