Listing no longer online

Why am I no longer able to communicate with the advertiser using Flatfox Messenger?

If the apartment has been rented to another prospect and the advertiser has therefore deleted their listing, then the chat will be closed and it will no longer be possible to communicate with the advertiser using Flatfox Messenger. Flatfox does not have any information on application rejections.

I applied to a listing but can no longer find it. What now?

It can be that several contact requests are submitted for a single apartment, so advertisers are able to pause their listings at any time to stop new requests being submitted. However, you can still send messages in Flatfox Messenger and arrange a viewing, if the advertiser has planned further viewings.

Why was my application rejected?

Flatfox does not rent or manage any properties – we only provide the platform. The advertiser is responsible for deciding who will get the apartment. Since the advertisers on Flatfox are private individuals and organizations, an application can be rejected for a number of different reasons. Flatfox does not have any information on application rejections.